Review #1

[VB], Wed, 3 Jun 1998

I take my NSX to Los Gatos Acura. The service managers, Bill Kendrick, Gary Sheffield, and Dan DeHart are real nice and their NSX mechanic, Gary Vosters, is just too nice. I've never had a complaint on the work they performed. I'm 100% satisfied with this dealership. There's an Acura dealership only five miles away but I drive over 50 for this one.

Review #2

[KJ], Wed, 03 Jun 1998

I am happy with Los Gatos Acura, enough so to drive 60 miles each way  from Lafayette for anything major.

Review #3

[BLI], Thu, 21 Oct 1999

Just got my car back from Los Gatos Acura on Tuesday. It was in for Snap Ring Repair, short gears, R-Spec R&P, and new clutch

Just wanted to say that the service I received was first rate. Bill Kendrick, the service manager is a pleasure to deal with, as was Pat and Roger.

Bill was able to get the Snap Ring covered by Acura, for both parts and labor, with absolutely no fuss, and without me seeming like I had to plead my case in front of a jury. From many of the other's snap ring experiences, I consider myself very fortunate in that regard. I was given a loaner for 2 weeks, and for the 2 weeks I was out of town, they stored my car for me indoors. When it came back, it was like new, and drove nicer than it ever did before, thanks to the expert work of their NSX technician.

I've also been to Los Gatos Acura many times in the past with my Legend, and each time, the service I've received (mostly from Pat) has been excellent.