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Warning!!! Grey Market Exedy Twin Plate Clutches

Joined
27 December 2001
Messages
344
Location
California
*********NOTICE***********
ACR Motorsports has an exclusive distribution agreement with Exedy USA
for the NSX Twin Disc Clutch. Recently, Dali Racing and Science of Speed have listed the Exedy Twin Disc clutch on their respective websites. Any units currently being purchased from Dali Racing or Science of Speed, are grey market units. Grey marketing not only hurts vendors, but also hurts you the consumer. You may get a slightly better price, but the units will not be warrantied by Exedy USA and any spare replacement clutch parts that we/ACR Motorsports have in stock will be only available to those that have purchased the clutch through us or one of our distributors. Any product install support will be only available to legitimate units. In the case of a warranty issue, you do not want to have to ship the clutch all the way back to Japan. Dali Racing/SoS, may not be aware of our exclusive agreement with Exedy USA, but its plainly clear that they have been to our website to see our product which clearly states that we have the exclusive on this clutch. We have informed and requested that both parties to delist the item and cancel any pending orders. Hopefully both vendors will live up to doing business in a ethical way. We will post a list of any vendors that continue to grey market our products. Please do not support grey market NSX products of any brand. We have spent a great deal of time effort and money bringing this product to the US and have sponsored Doug Hayashi's Flamemobile NSX during the Open Track Challenge to do testing on the clutch. We have also first hand install experience and speak with Exedy's Engineers on a regular bases. We have spent time translating the install which is not as SoS states, "identical to factory". The clutch design is unique and different from the OEM twin disk clutch, and neither Dali or SOS has first hand experience with the install. The translated manual is only available through us and our dealers. We are an ethical business and prominent members of the NSX community, including Alex Vizcarra(pres. of NSXCA), Doug Hayashi, and Factor X Motorsports have gotten their Exedy Twin Plate clutch from us. Again we hope that the NSX community does not support grey marketing any kind. The amount of Vendors that cater to our group is already small. And grey marketing will only decrease the amount of vendors serving the NSX community and discourage vendors from putting in time and money to bring new products to the US.

Keep up the standards of the NSX community!!!

Alexander

We are currently in Japan. Will be back in the office on July 29th




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acrmotorsports_1681_33419


www.acrmotorsports.com
 
Apparently there is some confusion which is typical of a Japanese product coming to market in the United States.

We have been contacted and assured by the Japanese distributor that ScienceofSpeed is authorized to offer the clutch set in the United States.

Exedy has been offered in the United States for some time now, however, the NSX product is new in the United States. I have asked both ACR and the Japanese distributor to offer proof of their claims, and we have contacted Exedy in Japan and the US to provide a structured sales and distribution channel to offer this product to our US customers.

Regards,
-- Chris

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Revolutionize your NSX with ScienceofSpeed
www.ScienceofSpeed.com | [email protected] | 877-863-4520
 
We have replied to SoS and awaiting for them to confirm the proof of our exclusive agreement. The Japanese distributors SoS is sourcing the products from is most likely not Exedy-Japan because they would not bypass their own distribution channel in the United States and grey market their own products. They are just distributors and that is why there maybe confusion with the proper distribution channels.


Originally posted by ScienceofSpeed:
Apparently there is some confusion which is typical of a Japanese product coming to market in the United States.

We have been contacted and assured by the Japanese distributor that ScienceofSpeed is authorized to offer the clutch set in the United States.

Exedy has been offered in the United States for some time now, however, the NSX product is new in the United States. I have asked both ACR and the Japanese distributor to offer proof of their claims, and we have contacted Exedy in Japan and the US to provide a structured sales and distribution channel to offer this product to our US customers.

Regards,
-- Chris




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acrmotorsports_1681_33419


www.acrmotorsports.com
 
UPDATE: 7/31, ACR Motorsports and Science of Speed have resolved this grey marketing issue. It was a misunderstanding regarding the proper distribution channels and Science of Speed is now one of our authorized U.S. distributors for the Exedy Twin Plate NSX Clutch. All authorized North American Exedy Twin Plate NSX units will be specially numbered and engraved for warranty/replacement parts identification purposes.

Dali Racing is still grey marketing our clutch. Any units purchased through Dali Racing will not be warrantied against manufacturing defects by Exedy USA and will have to be sent back to Japan. Also replacement parts will not be available to these unauthorized units.



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acrmotorsports_1681_33419


www.acrmotorsports.com
 
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