Regional Acura Service Rep

[NeSX]

Anyone know who / how to get in touch with the regional Acura Service Rep. My extended warranty company wants me to try and get acura to cover my window regulators before they spring for the $$$.

Thanks!

 

[nsxtasy]

Go to your dealer's service department and they will give you an opinion, including referral to Acura's regional service manager if appropriate.

That's what your warranty company is asking you to do.

 

[NeSX]

Already went to the service shop and got the estimate.

 

[NeSX]

I guess I'll just ask them for the contact.

 

[Briank]

Sounds like your insurance co. is trying to weasel out of paying. Are you getting close to the end of your contract?

 

[NeSX]

Actually at the very beginning. They think that because the NSX has less than 30k on it, Acura should pick up the bill (which they won't) so now I have to go and run around like an idiot to create a paper trail of my efforts before they open their wallets.

 

[nsxtasy]

They think that because the NSX has less than 30k on it, Acura should pick up the bill

I guess they don't realize that the car came with a warranty that covered the car for 36,000 or three years, whichever comes first - which means that the original warranty expired TEN YEARS AGO.

 

[SJJ28]

What is the name of the extended warranty company?

 

[NeSX]

The Exotic Warranty Company

 

[NeSX]

By the way... I should have made note that after speaking with the warranty company's president, he has been helpful and willing to work with me. I still had to try for goodwill consideration from Acura (which didn't work) but he did say that we will get it taken care of.