My OEM stereo does the same thing. Most likely the amp is OK but its just a dirty potentiometer on the volume control. THe volume control is a mechanical contact variable resistor which can build up etchings of carbon where it makes contact. If you can get in to clean it with some contact cleaner is best but thats a pain and it'll likely return. I find that if I just push sideways just a little on the vol control and work it back and forth over the noisy steps it'll mostly clean up the problem, at least for a while.
If you buy spray contact cleaner at Radio Shack, remove the knob and spray carefully into the shaft area and rotate it back and forth, it will be fine for the next 10 years.
Been there, Done that.....
HTH,
LarryB
I used this: https://www.amazon.com/CAIG-LABORAT...4900268&sprefix=contat+cleaner,aps,179&sr=8-9
The needle is perfect for dripping the cleaner between the concentric shafts of the pot. I did 2 applications, a few days apart, rotating the knob back and forth each time. Now, the action is smooth and the crackling noise is gone. Perfect :smile:
with the radio off, quickly turn the volume up and down a few times. this could remove some buildup and solve your issue. easy and free so why not give it a shot.