I have a 97 Spa Yellow Pearl NSX. I had some after market parts installed and I needed them to be painted. I took my car to a reputable paint shop here in LA to have the work done. When I got the car back, the newly painted parts did not match the original paint color. The newly painted parts were darker. To me the newly painted parts appeared to be Rio Yellow Pearl. So, I took my car to a fellow NSXer who has a Rio Yellow Pear NSX. The color on his car match the color of the newly painted parts on my car. He even gave me a part that used to be to be on his car so that I could make a closer comparison, and to me the his part and my newly painted parts were a close match.
So, I took my car and the part from the Rio Yellow Pearl NSX to my paint shop shop. Naturally, the paint shop began making all kinds of excuses. They showed me the color swatch and paint mix for Spa Yellow Pearl including the paint code. But, their swatch matched the Rio Yellow Pearl part that I provided them. So, we then proceeded to look at the color codes for Spa Yellow Pear (Y-52P) and Rio Yellow Pearl (Y-56Y). When the paint shop manager pulled up the specifications for the Rio Yellow Pearl color, he said that this color was a two stage paint (color coat and clear coat.) He stated that the Spa Yellow Pearl color was a three stage process (color paint, pearl coat and clear coat). So he was insinuating that the color that they used on my car was a three stage paint. So, it could not have been Rio Yellow Pearl. I told the manager that I did not care what rational he was using in that it was very obvious that the paint they used did not match Spa Yellow Pearl and actually match Rio Yellow Pearl. After a while, I believe the manager eventually agreed that the paint that was used was closer in color to Rio Yellow Pearl than Spa Yellow Pearl. He is now going to contact his paint suppler.
So, my question is, has anyone out there who has a Rio Yellow Pearl NSX had their car painted, and do you known if Rio Yellow Pearl is a two stage paint or a three stage paint. I want to try and refute their color stage excuse if I can. However, my best argument is that the color they used, no mater what code it was or whether it is a three stage color or a two stage color, is not the issue. The issue is that the color they used does not come close to Spa Yellow Pearl. And, therefore, they need to repaint the parts to make it right, and I should not have to pay for this re-work.
Does anyone out there have car painting experience that can provide me with ammunition if I have to fight with the paint shop to make things right? I really want to avoid going to small claims court!
Sorry for the long story, but I wanted to get out all the information I have on this matter.
Thanks,
So, I took my car and the part from the Rio Yellow Pearl NSX to my paint shop shop. Naturally, the paint shop began making all kinds of excuses. They showed me the color swatch and paint mix for Spa Yellow Pearl including the paint code. But, their swatch matched the Rio Yellow Pearl part that I provided them. So, we then proceeded to look at the color codes for Spa Yellow Pear (Y-52P) and Rio Yellow Pearl (Y-56Y). When the paint shop manager pulled up the specifications for the Rio Yellow Pearl color, he said that this color was a two stage paint (color coat and clear coat.) He stated that the Spa Yellow Pearl color was a three stage process (color paint, pearl coat and clear coat). So he was insinuating that the color that they used on my car was a three stage paint. So, it could not have been Rio Yellow Pearl. I told the manager that I did not care what rational he was using in that it was very obvious that the paint they used did not match Spa Yellow Pearl and actually match Rio Yellow Pearl. After a while, I believe the manager eventually agreed that the paint that was used was closer in color to Rio Yellow Pearl than Spa Yellow Pearl. He is now going to contact his paint suppler.
So, my question is, has anyone out there who has a Rio Yellow Pearl NSX had their car painted, and do you known if Rio Yellow Pearl is a two stage paint or a three stage paint. I want to try and refute their color stage excuse if I can. However, my best argument is that the color they used, no mater what code it was or whether it is a three stage color or a two stage color, is not the issue. The issue is that the color they used does not come close to Spa Yellow Pearl. And, therefore, they need to repaint the parts to make it right, and I should not have to pay for this re-work.
Does anyone out there have car painting experience that can provide me with ammunition if I have to fight with the paint shop to make things right? I really want to avoid going to small claims court!
Sorry for the long story, but I wanted to get out all the information I have on this matter.
Thanks,
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