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Thread: An Unhappy Murcielago Owner

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    An Unhappy Murcielago Owner

    Charlotte - '93 SoS 3.5L TT 666 RWHP and 297,366.6 miles.
    The most driven NSX in the world!

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    Re: An Unhappy Murcielago Owner

    After reading the novel, I just don't buy it . The fact that more owners especially in Europe where a speed of 200MPH is nothing, more people would have reported this by now . The brake rotor shattering tells me that he was really slammin' on some breaks at a high speed causing it to heat up...Theres more that triggers my senses, but I'll leave it at this for now, Sorry to hear, but I'm not buyin' it. And my reguards for the other man who died in the lambo accident.

    The Lamborghini Murcielago - The dream of many car lovers, usually an unreachably expensive. You cannot measure dreams in €, however top-security and quality should have highest priority with the purchase price of this car, otherwise a dream might become a nightmare as fast as in my story. The manufacturer did not say anything to the facts so far, and keeps silent despite my attempts to contact them; destroyed dreams cannot be connected with the perfect image. In addition, I thought, this kind of car would play in a different class of cars.


    My story begins at the end of June 2004. A friend of mine and me are on our way to check out another Murciélago because the first one that we had a look at near Munich wasn't in good condition anymore and I didn't like it because of that.
    Shortly after that I realised that I made my decision. This was the car that I was going to buy. Those thoughts were in my head all way back home.


    Although the car is a little bit over my budget I visit the former owner a second time on June 30th 2004. On this Wednesday I bought the 8 months old Lamborghini Murciélago from a private seller who was the first owner of the car.
    It had about 5000km on the odometer and looked like in top condition.


    The following weekend is very nice. And then it’s Sunday, 4th of July. In the morning I have no idea that this date will stay in my mind for quite some time yet forever. On the early afternoon I wanted to visit the former owner of my Porsche who became a good friend of mine. In town we meet two other friends and they accompaign us. On our way back home my buddy changes seats with one of the other two guys because he also wanted to be passenger in the Lambo.
    While driving home on the Autobahn something incomprehensible and to today unexplainable happened…


    The car suddenly turns right on the Autobahn which is straight, dry and in quite good condition with hardly any traffic, and after a very fast 90 degree turn goes through the guard rail and then lands with the top down in a forest about 150 meters from the place where the guard rail was broken through. The possiblity of a tire failure is being eliminated by experts, also the road was in good condition and no hindrance, like animals or anything like that, was no the road.


    With a very bad brain lesion i was put in intensive care and in artificial coma. A heavy and uncertain time follows in the hospital where in the beginning it is very uncertain whether I will carry permanent damage, whether I will recognize my family or whether I have to learn to walk and talk again. Fortunately everything went very well and only 5 weeks after the accident I was dismissed from the hospital.


    There are still many unanswered questions… Why did the accident happen? Who is guilty? Who can be in charge?


    According to experts tire failure didn't happen and the aftermarket wheels also didn't have anything to do with the accident. In fact they look like they were of very good quality because none of them broke, they were only deformed by the impact.


    ---------------------------------------------------------------------------------------------------------------


    After looking at the accident under the following facts and criteria everybody may be his own judge on who is guilty that this accident happened.


    1.) Too bad that I didn’t take any photos of this, but the screws that held the carbon-engine-cover RUSTED.
    If a manufacturer of a 230.000 EUR car doesn’t think its necessary to use high-grade-steel-screws in the car, which would have caused costs of about 30 EUR then I wouldn’t even want to think of where else money was saved!


    2.) Just as sad as this I find that some of the air hoses of a supersportscar which just came from service are loose and can be pulled off without great effort.


    3.) The jerky gas behaviour of the vehicle would have had to be noticed even by a blind mechanic. Because the clips with which the air hoses were fastened were one-way clips i think the clips and air hoses must have been loose since the distribution of the vehicle.
    That this again wasn’t noticed by anybody in the final inspection before distribution, gives me a great shock, considering what else may have been not noticed or „overlooked“…


    4.) The cause of the accident according to the opinion of an expert (whose expertise was found incorrect and incomplete in the second court hearing): The calculated speed of 220 - 240km/h does definitely NOT have anything to do with the accident. The only thing that remains is a driving mistake, probably tore the steering wheel or something like that. Of course without any reason. Then the case was clear for most people dealing with that case. The fact that the accident happened on a nearly straight road in great condition didn't change anything in their opinions.


    5.) According to an expert for analysis of accidents, the beginning of the accident and the drifting movement, when the right hand bend of the Autobahn didn't even start yet, this means that the beginning of the accident set off on a totally straight road! Furthermore it is almost impossible that such a car would make a 90° turn at a speed of 240km/h by a driving mistake. Thats just impossible. It would be possible to drive it straight off the road into the woods but oversteering can only happen if there is a single-sided impact on the car.


    6.) Nearly half a year after the accident I COINCIDENTIALLY find this half brake disk at the place of the accident:

    Investigations result in…… NOTHING, because the brake disk lay next to the Autobahn for too long and it had weathered and rusted too much to take conclusions on the microcharacteristics of the broken disk. Two institutions (SLV Munich and MPA Stuttgart) told me that they were unable to tell me the cause why the disk broke.


    If it was still possible to determine the break cause and if it was a swinging- or fatigue fracture then this would be proof that the brake disk was broken before the impact in the guard rail and so it would have been the cause for the accident.


    How can an expert this important construction-unit not regard as relevant for the accident and simply not take it to examine it?


    Or how well did they examine the place if they didn’t find the disk?


    The black line in the above picture is from this accident and can still be seen today.


    7.) A friend of mine who also drives a Murciélago reports that one of the two little engines that pull out the tail wing at a certain speed was broken 2 times within a 2 months timeframe.
    The drift effect of the spoiler is missing now. I do not even want to speak of the damages in the lacquer that resulted from this. That are now already 3 of the 15-20 vehicles with this problem, which is about 20% of the Murciélagos in Germany, that are really being driven and not just exhibited at a car dealer.


    8.) The same friend tells me that 2 of the 12 cylinders failed for the second time within 3 months now, so the Murciélago has only a part of his power. Of course this is not really good for the engine. According to the dealership he had his car for services this problem probably resulted from washing (!!) the car and water getting into the engine!


    9.) When he brought his car to the service last time and complained about a "crack-noise" at the left front axle he was informed that this is almost a "standard error" and is usually being taken care of with every Murciélago that comes to being serviced the first time. The reason for this is a screw that is not enough tightened!!


    10.) If you consider that I by far don't know about all Murciélagos and i surely dont know about some failures as well as the fact that all failures that I named here occured on cars with less than 10.000 miles or even less than 5000 miles, then I think this clearly shows about the quality of the work and the used construction parts.


    11.) Another buddy of mine also drives a 2003 Gallardo with E-Gear, where there is also water in the taillights… And theres mould all over the trunk because when driving in the rain the trunk doesn’t close accurately, so water gets in and makes it wet and mouldy. Also E-Gear is a pain in the ass to drive in the first gear. Its impossible to park or move it slowly. From outside it looks like you couldn’t handle the clutch (although there is none, duh!).


    12.) Same Gallardo had its engine blown incredibly early at 22,000 miles and although the car still had warranty, Lamborghini didn't want to cover the cost of 25,000.00 EUR for repairing the car at first but tried to make the owner guilty of the damage: there may have been not enough oil in the engine causing it to wreck. But the car didn't show any warning in the cockpit and has always and regularly been serviced at a Lamborghini dealership. It has even been a car that was first driven by Audi-employees.

    But thats not enough...

    After nearly a year had passed since the accident I wanted to directly contact the company, that should know its own cars better than any experts and give them the chance to speak about the facts, mostly because I don’t think it’s OK to talk bad about anybody or anything without having things cleared.
    In my calm letter in wanted to ask the manufacturer why Lamborghini was so silent after the accident although it was obvious that the accident got Lamborghini’s attention, as it got everybody’s attention. In addition I told them in the letter about my disappointment because of the missing investigation of the accident vehicle.

    Any answer? Till today I haven’t got anything back from them... If such a company doesn't think its necessary to answer a potential customer just because they are scared of a lawsuit or anything (that’s what I guess), then this truly shows me how people work in this company.
    And with this accident i had to learn the hard way until I finally recognized that!

    This website's primary goal should be to inform other potential customers about my sad story and help them to create an own opinion about the manufacturer Lamborghini.

    As I said before dreams cannot be measured in €UROS but in my opinion, people who drive cars worth more than some houses should also have the right of getting the best quality concerning both material and customer services.

    Too bad, that this is not the case with this company. In my opinion I have been disappointed in many points by Lamborghini. Even VOLKSWAGEN uses high-grade-steel-screws and answers letters from customers.




    Maybe I simply got a bad car, which happens from time to time and I was just unlucky. Very very unlucky.

    But still I got the opinion that this MUSTN'T happen at all with SUCH a car.

    Because you may be in mortal danger as soon as you enter it.

    Finally you PAY for owning a unique supersportscar!!






    Addendum: I have been in court on August 11th 2005 for bodily injury caused by negligence because i had a passenger on board and i WON, because of the impossibility of excluding and high probability of a material defect.




    Important addendum of 02/22/2006: After one more letter to Lamborghini Düsseldorf and Lamborghini Stuttgart from January 22nd 2006 my correspondendy was finally forwarded to the manager of Customer-Service in Italy about 20 months after the accident by Lamborghini Stuttgart (although actually Lamborghini Düsseldorf delivered my Murcielago) and after that huge period of time i was referred to the Person who actually should have taken care of me all the time.
    According to themselves they haven't noticed anything about my accident and authorized German dealerships who definitely knew about my accident didn't contact the manufacturer or inform them about the accident.
    Understandably they wanted to see more documents, and since i don't have anything to hide and i still strongly believe in my innocence i accepted their inquiry. After having sent all documents (expertises, photos, experts' reports, court decisions) to italy i was assured that they will have a close look at everything to be able to be their own judge on the accident.
    Another 4 weeks later i was told that no definite evidence for a material defect can be given because of the great period of time since the accident and because of the absence of the wreck (which was obvious to me anyways, otherwise i would have sued them long ago). Three expert opinions which said that a material defect is MUCH more probable than a driving mistake, obviously are not enough for a manufacturer of a "premium"-sportscar to compensate for the caused damage.

    What a pity!


    Addendum of 03/22/2006:
    Yesterday i got an e-mail of a lambounfall.de visitor from the USA.
    He told me about an accident with a Murcielago where a buddy of him, who was known to be an excellent driver, unfortunately died.
    The remarkable thing is, that the cause of the accident is as mysterious as in my case and the process of the accident is VERY similar to mine.
    A newspaper article can be found here: Murcielago Crash
    Only thing that remains for me is to hope that the cause and process of this crash will be analyzed more thoroughly than in my case, after all 2 people lost their lives in this car.


    Addendum of 03/24/2006:
    Slowly but steadily i am receiving more and more emails about similarly crashed Murcielagos like in my case. On the following photos you can see an accident whose event is as strange as mine.
    The driver, who is a skilled driver who regularly drives sportscars like that, followed a buddy at a very low speed of only 120 km/h, to a place to sell the car. The buddy watched the rearview mirror and saw as the Murcielago suddenly turned right and crashed into the guard rail. Although the road was wet, it was in very good condition, there was no aquaplaning and no snow. Oddly enough this accident seemed to have happened just exactly like mine happened, only the speed was a bit lower.
    Coincidence?
    My wife will kill me if she sees herself on my new avatar...

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    Registered User clr1024's Avatar
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    Re: An Unhappy Murcielago Owner

    Quote Originally Posted by btcog82
    After reading the novel, I just don't buy it . The fact that more owners especially in Europe where a speed of 200MPH is nothing,

    contrary to popular belief, not everyone in Europe is zipping around at 200mph unnoticed.

    As for the braking incident, even if he did slam on his brakes from 200mph to a sudden stop the rotor shouldn't of failed, its either poor design or a manufacturing error. Any car that is capable of 200+ mph should have brakes capable of slowing it down to 0 MPH without an issue. If a car is designed to go 200+, you can be pretty sure that someone is taking it there.

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    Want fries with that?

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    Registered User clr1024's Avatar
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    Re: An Unhappy Murcielago Owner


    I knew it was posted somewhere before...felt a little lazy to search for the link though

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    Re: An Unhappy Murcielago Owner

    thats crazy! leave it to Hugh to find this!

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