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Enthusify used to put a 14 day hold on the transfer of funds. That was the single most hated feature of the system. Enthusify recently started transferring the buyer's payment to the seller on the same day of the transaction. Prior to transferring the funds, Enthusify emails the seller to...

Love the new look and feel! Great job.

Great question. We put some thought to this when we created our terms of service and consulted with legal counsel and marketplace experts. Problem Item not as-described or damaged Buyer Buyer notifies Enthusify within 14 days of purchase. If seller wants item back, buyer receives return...

Yes. That is on our product roadmap. It isn't a high priority at the moment.

The haggle feature arrived to NSX Prime today. When creating a listing, a seller can indicate if he would like to accept best offers for the item. If a seller is accepting offers, buyers can submit an offer from the item’s info page. Using the messaging system, a seller can send a buyer a...

We used to be called DealBird. We recently submitted a request to our payment facilitator to change the credit card description from DealBird to Enthusify. Thus, your charge may say DealBird or Enthusify. Going forward, it should say Enthusify.

- The 14 days starts on the date of purchase. 12:30 AM would be the "next day." - Coincidentally, this seller called us last night (9:30 PM pacific) to ask a clarifying question about shipping and getting paid. He seemed like a legit seller with a legit item. I can confidently report that the...

Hey - Chad here from Enthusify support. I am happy to report that buyers are as interested in a functioning, efficient, and secure marketplace as sellers. If you have great stuff to sell, you will make Prime buyers happy and they will reward you. Some buyers direct Enthusify to release funds the...

We are collecting feedback on the new NSX Prime Marketplace features. Share your opinion here: http://www.surveymonkey.com/s/2YHMWCC

The system does not accept a selling price below $5 for the sale price and $0 for the shipping price. However, using the new option to collect payment on your own, you could list an item for $5 (and up) to cover shipping and collect the payment on your own when you determine the actual shipping...

A point of clarification. If you, as a seller, select to be paid via PayPal, Check, or Direct Deposit, the buyer will still pay for the item with their favorite credit or debit card. Selecting a method of payment as a seller refers to your preferred method to receive the buyer's payment from...

If you go here and create a listing, that listing will create a new thread in the "NSX Parts for Sale" subforum of NSX Prime. http://www.nsxprime.com/forum/classifieds.php

Based on the input of this community, yet another new feature went live to the NSX Prime Marketplace today. Thanks for the continued feedback. Now, sellers can choose from more options for payment transfer. Here is a sample of what a seller sees when creating a listing: Do you have an NSX...

Buyer and seller survey for NSX Prime members Here is a survey for NSX Prime members about the new marketplace tools. The survey takes two minutes. Please take a moment to complete the survey. Your feedback is GREATLY appreciated. Buyer and seller survey for NSX Prime members [hosted at...

We are currently investigating the incorporation of the identity verification API. At this time, the seller can't issue a refund. At present, for the first 14 days, the funds are held by Enthusify. Within that window, the seller simply needs to notify Enthusify that a refund is necessary and...

Yes... we started by picking up 100% of the credit card processing fees. We also sent along $5 Amazon.com thank you cards to the first set of sellers. We will work with the site's leadership to determine future special treatment for the awesome members of this community. We are live with 19...

I will take a look at the language throughout the 'create a listing' process. It sounds like there was a lack of clarity. You can change your listing up until the point it sells. We have heard from a few sellers that we should prioritize a more sophisticated system to handle the shipping charge...

What are some of the reasons you stopped posting? Maybe we can address your concerns with forthcoming features. This is an opportunity to implement improvements. We are all ears. Just last week, based on NSX feedback, we added: Seller profile pages More listings in the default view Photo...

Thanks for the feedback and congratulations on your sales. 1 - We will take a look at more sophisticated shipping pricing. 2 - We have mixed reviews on that "retail price" field. Right now, that field is optional. You don't have to fill it in. We will look at improving the clarity of what that...

This feature went live on the site today.

I want to thank the buyer, Mike, and the seller, Ryan, for detailing the issues they encountered during their transaction. Here are the steps Enthusify plans to take to help address these issues. Issue #1: Before a buyer placed his order, a faster buyer contacted the seller directly and paid...

I sent a PM. On a related note - the marketplace system sends messages and notices to the NSX email you have on file. We have noticed that ~3% of member email addresses are no good (likely outdated). We are making an improvement to the listing creation page to verify your email address so that...