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Have any bad experiences shopping online?

I've used them in the past and they're great. Regarding delivery times for ex. I ordered the top windshield moldings and clips on 6/28/21 and got it 7/7/21 using their DHL option.
In a lot of cases the shipping time will depend heavily on how long it takes for them to get whatever you order from the original supplier. Blackhawk isn't going to stock anything NSX related, so you order from them then they order from the manufacturer like Toda or Spoon or whatever. It took 2 and a half months when I ordered Spoon calipers from them, for example.