- Joined
- 7 February 2001
- Messages
- 1,452
How should I handle this situation. I recently(June) had my car serviced at Acura of New Orleans. I had them install RM short gears, RM ring and pinion, RM clutch and do the timing and water pump. they originally quoted me $3000 for labor, but when I arrived to pick the car up the bill had jumped to 3900. I complained and they lowered the price to 3600. they then told me that I really didnt need the timing and water pump done b/c it was done recently by the previous owner(they did the service and charged me for it anyway). When I got the car home I noticed that the invoice stated they changed out my coolant hoses under warranty, but the hoses were not changed. I called and they said they must have forgot to put them on, bring it in and they would take care of it. I wanted to put my headers on before I took it back over there so I waited. I put my headers on and noticed oil all over the bottom of my engine. Come to find out, they didnt have valve cover gaskets for my car so they just used gasket sealant and it didnt work. Again, I called and they made excuses. I told them I didnt have time to bring the car back for them to fix the problems, so send me the parts. They agreed to send the parts. that was two months ago, many phone calls, many excuses, still no parts. Now I have a new problem. I took my car to the track last night to see what it will run and half way down the track I lost all gears. After we pushed the car off the track and towed it to the shop, my mechanic inspected it and discovered that the shifter cable came off of the linkage because the Acura mechanic left the cotter pin out. My mechanic didnt charge me anything to fix it b/c it only took about 15 minutes to find the problem and put it back together, but this is rediculous! What should I do? I dont want to complain b/c I want them to send me the hoses and gaskets, but I think something should be done. thanks for any advice.---Brett