I don’t remember if his name was Darren, but I do remember he was a “bigger” guy and I was told he was the “head installer”. I was so paranoid about anyone touching my car; it took me 2 months to find a shop I felt comfortable with. I would walk into a shop, talk to the staff/installer as if I were interviewing them, and then walk back out if I didn’t get a good vibe. I talked to the crew at Al & Ed’s and they told me how they were constantly working on very high end cars and their head installer has won several car audio awards. They even showed me pictures of installs they did on a couple Ferrari’s and even an NSX. I got a very good vibe from them and felt that they were very much professionals in their field so I went ahead and let them do the work. Like I said, from the outside, it looked great, but it wasn’t until I took the center console out to do some work that I found the sloppy install. I was going to take it back to them but figured I didn’t want them pissed off because I brought it back calling their work crap and then having them work on my car (me being paranoid). I’d much rather find the time to clean it up myself and know that it is done right!
I’m sure the installers at Al & Ed’s have the talent to do a real nice, clean install if they wanted to. On my car, it just seemed as if they didn’t care and just wanted to hurry up and get the job done. I hope everything goes well with your install.