Well, it only took over a month but I got my HID issue resolved.
I had the Autolamps kit and one lamp was of a different color than the other. Jay Hong on this site, Larry Garcia, owner of NSX Modified and everyone else I showed, noticed it right away. Also, the beam pattern was not very good on one of the bulbs. I never turned on the HID bulbs before properly and carefully installing them and I never unnecessarily tampered with them.
I have tested my headlamp projects (with another kit) and found that the problem was not with my headlights. Other HID vendors - with years of experience, readily admitted to having some color consistency issues.
I tried everything that they asked me to. I broke a bulb while trying different things Autolamps asked me to try. I tried fixing it - I told Autolamps this and knew that I would not get refunded for the bulb.
In Autolamps review of the kit they told me that I tampered with one ballast and both bulbs - ?
I have NO idea of what they are talking about with the second bulb and the ballast. They had photo evidence of course, I should have taken photos before I shipped the damn kit to them.
What's the retail price of the items that I apparently must have damaged? $625 - $60 of tha being shipping and handling! That's more than the price of the kit plus my $40 cost to ship it back to them.
Ballast is modified by Autolamps to begin with and the tampering he claimed I made was with the cutting of the silicone wire protection and reheating of that wire (???!). The wires were not cut in the image that he sent me. So I have to lose the full retail value of the ballast for this?
I really feel screwed here. I take pride in living my life ethically and I would never purposely deceive or even mislead anyone in a business transaction. I am coeditor of NSX Driver and I am an active member of the NSX Community and I feel that I have a responsibility to give the vendor the benefit of the doubt before making a post like this. I gave more than enough information and tried everything Autolamps asked me to (even having Larry Garcia reinstall the kit for me) before sending the kit back. Larry even told me that he had this problem with another kit until the bulb was replaced.
Now I'm out over $500 with no HID kit. On top of that, I have heard some not-so-great things about Nick, the owner of Autolamps from others who have dealt with him. If I had known, I would have never listened to his request to "analyze" the kit for me.
-Justin
I had the Autolamps kit and one lamp was of a different color than the other. Jay Hong on this site, Larry Garcia, owner of NSX Modified and everyone else I showed, noticed it right away. Also, the beam pattern was not very good on one of the bulbs. I never turned on the HID bulbs before properly and carefully installing them and I never unnecessarily tampered with them.
I have tested my headlamp projects (with another kit) and found that the problem was not with my headlights. Other HID vendors - with years of experience, readily admitted to having some color consistency issues.
I tried everything that they asked me to. I broke a bulb while trying different things Autolamps asked me to try. I tried fixing it - I told Autolamps this and knew that I would not get refunded for the bulb.
In Autolamps review of the kit they told me that I tampered with one ballast and both bulbs - ?
I have NO idea of what they are talking about with the second bulb and the ballast. They had photo evidence of course, I should have taken photos before I shipped the damn kit to them.
What's the retail price of the items that I apparently must have damaged? $625 - $60 of tha being shipping and handling! That's more than the price of the kit plus my $40 cost to ship it back to them.
Ballast is modified by Autolamps to begin with and the tampering he claimed I made was with the cutting of the silicone wire protection and reheating of that wire (???!). The wires were not cut in the image that he sent me. So I have to lose the full retail value of the ballast for this?
I really feel screwed here. I take pride in living my life ethically and I would never purposely deceive or even mislead anyone in a business transaction. I am coeditor of NSX Driver and I am an active member of the NSX Community and I feel that I have a responsibility to give the vendor the benefit of the doubt before making a post like this. I gave more than enough information and tried everything Autolamps asked me to (even having Larry Garcia reinstall the kit for me) before sending the kit back. Larry even told me that he had this problem with another kit until the bulb was replaced.
Now I'm out over $500 with no HID kit. On top of that, I have heard some not-so-great things about Nick, the owner of Autolamps from others who have dealt with him. If I had known, I would have never listened to his request to "analyze" the kit for me.
-Justin