- 14 September 2008
As I posted previously, the ring gears on the RPS clutch separated from the flywheel causing my car to not start / run. Contacted RPS and they requested I send it in because the ring gears should never separate from one of their performance clutch. Sent it in over a month ago and they've been trying to figure out what to do. After a few e-mails, RPS responds and say basically I'm out of luck and should just buy a new set from SOS. Yes, there were some wear on my set after about 10k miles, yet it worked fine up till the ring gears broke off. Something they said should never happen. As to why it took over a month to decide, don't know. Not very happy right now as I'll basically be out 3k total for a new clutch set and labor when there may of been a defect in manufacturing. So much for customer service and standing behind your product.