Which list is list?

R

rbirling

Experienced Member
Joined
12 May 2003
Messages
624
Location
Austin, TX
I just got a quote for a part that needs to be replaced on my '91 at one of the local dealers here in Austin, TX. Comparing it to an online Acura dealer, it is about 15% above "list", much less the online discounted price. Even with the 10% discount the local dealer provides NSXCA members, it's above "list". Is the list price I see online an official Honda list price, or does each dealer have their own list? The rep here told me their list doesn't necessarily match Honda's.

I expect to pay a little more for the local dealer to provide and install parts. But when the difference starts to look like more than 25%, that's a lot for convenience....

Anyone have some insight or opinions on this?
 
Call Joe at Acura of Augusta 800-736-6818 Ext 1. He will give you 30% off list and free shipping. His list price on parts is comparable to my local Acura dealer. I do not know if the "inflated list price" some people claim some dealers have is really a fact.
 
Since you're an NSX Club of America member, check prices with Niello and with Goodson.

Remember, what matters is not the list price, but the price you actually pay.
 
Yep, I know I can get the parts myself and have the dealer put them on. But then you run into them not warranteeing the parts/work because you brought your own.

Mainly I guess I'm frustrated because, when you go to the dealer it's because you want consitent quality, and I would think price. I don't want to have to be the price police for every single repair. But I guess that's what it comes down to.
 
There are several things you can do.

Obviously, you can shop around, at other dealers. You can also shop independent mechanics for routine maintenance work that doesn't require extensive NSX experience. Doing it yourself is also an option for some owners.

You can get friendly with the folks in your service and/or parts departments. They may (or may not) offer you discounts better than they normally do.

Or, you can live with it, as the cost of service at your dealer. The difference may be a small cost when looked at as part of a good customer-vendor relationship. I don't mind paying a little more for some things as long as the cost overall is reasonable for high-quality work.
 
Can someone answer this question? If you purchase a genuine Acura part (say from another dealer or off of the internet) and have it installed locally (by an Acura dealer) aren't they authorized or required to stand behind it because it's an Acura part (regardless of where it came from)?

When I bought my Evo i got it from a private party, it was still under warranty. The previous owner got the car from Georgia, however I'm scheduled for warranty work at my local dealer and they've raised no issues since the car didn't come from them. Kinda two different scenarios I know, but they both involve standing behind a car or part. Anyone have some insight on this?
 
dnyhof said:
If you purchase a genuine Acura part (say from another dealer or off of the internet) and have it installed locally (by an Acura dealer) aren't they authorized or required to stand behind it because it's an Acura part (regardless of where it came from)?
Click to expand...
The part comes with an Acura warranty that is good at any Acura dealer. So if the part fails, the dealer should be willing to procure a replacement part without charge under the Acura parts warranty.

However, you raise the possibility of a situation in which the dealer refuses to cover the labor to replace the defective part. They may claim that the part was old or used before they received it, and use this as a reason to deny that part of the repair. The same is true of aftermarket parts.
 
nsxtasy said:
Or, you can live with it, as the cost of service at your dealer. The difference may be a small cost when looked at as part of a good customer-vendor relationship. I don't mind paying a little more for some things as long as the cost overall is reasonable for high-quality work.
Click to expand...

I agree, except I haven't found a local dealer that currently offers high-quality work, AND they're charging 45% more than I can get the parts for. That's a lot more. The funny thing, is that when I brought it up, they told me they'd charge me 10% below Honda list. That's a 35% reduction just for asking. Knowledge is power, I guess.

The one I'm trying to work with and give the benefit of the doubt doesn't even have an NSX-certified tech. I'll probably end up just having them do oil changes. Trying to find a mechanic you trust is like finding a doctor....
 
rbirling said:
Trying to find a mechanic you trust is like finding a doctor....
Click to expand...
The doctor you trust most likely will not be the lowest priced. but you go to him/her because you trust them to do a good job and not worry about if the doctor charges you more for the medication,gauze/or other material can be bought cheaper elsewhere. :wink:
 
rbirling said:
I'll probably end up just having them do oil changes. Trying to find a mechanic you trust is like finding a doctor....
Click to expand...

Or you can just do the oil changes yourself, it's not a very hard thing to do.
Plus you get piece of mind that you did everything right.
 
Just for reference, most of the Acura/Honda parts sites are all coming from the same source, the 24 x 7 parts counter website. As of this moment I can tell you for sure their prices are outdated. They are NOT up to the present list pricing that is effective today. As an example the NSX water pump was recently raised about $20!!!!!!!!!!!!! That is almost a 10% increase :eek: . This increase is not across the board but is indicitive of price changes that occur regularely. Most parts, if increased may rise 1-2% during a change cycle.

I would not be surprised if some on-line dealer sales counters go "oops" when you place your order and let you know the price is up.

HTH,
LarryB
 
Thanks! That's the sort of insight I was hoping for. Maybe everyone here knows already, but are you a dealer?

Larry Bastanza said:
Just for reference, most of the Acura/Honda parts sites are all coming from the same source, the 24 x 7 parts counter website. As of this moment I can tell you for sure their prices are outdated. They are NOT up to the present list pricing that is effective today. As an example the NSX water pump was recently raised about $20!!!!!!!!!!!!! That is almost a 10% increase :eek: . This increase is not across the board but is indicitive of price changes that occur regularely. Most parts, if increased may rise 1-2% during a change cycle.

I would not be surprised if some on-line dealer sales counters go "oops" when you place your order and let you know the price is up.

HTH,
LarryB
Click to expand...
 
No, I am not a dealer, but I buy a fair amount of parts from one and have a good relationship with them. I get informed about increases, especially things like the NSX water pump price:):).

I also wanted to comment about bringing your parts from another dealer. I do not think it is a good idea. You need to get the parts from the servicing dealer, after asking for a discount, nominal should be fine. If not, there is potential for the "Who Shot John" syndrome. Let's just say you purchased a faulty OEM clutch from one dealer and had another dealer install it. Thinking the installing dealer would do the job AGAIN at no cost, is just not really going to happen, accept very, very rarely. Obviously this example is a high labor example, to illustrate the point.

You want to hold only one person responsible, in case of any issues. If there is an issue it should not be a concern to you if it is a part issue or a repair work issue, it should just be, "Is my NSX ready?"

JMO,
LarryB
 
Keep in mind that American Honda has increased pricing on Honda parts about 10-12% over the past 6 months due to the value decrease of the US dollar against the Yen, so it's possible that some websites may have outdated pricing.

Cheers,
-- Chris
 
Larry Bastanza said:
No, I am not a dealer, but I buy a fair amount of parts from one and have a good relationship with them.
Click to expand...
Larry operates an NSX-only repair business about an hour from New York City, and thus is familiar with parts pricing (and technical issues, and a bunch of other NSX topics)...
 
Thanks to everyone for their responses, I think my original question turns out to be not as bad as I thought. As several people pointed out, it looks like the differences are due to new vs. old prices. Silly me, I thought online information should be the most up to date.

I still haven't decided for sure who to go to when I need work, it seems like the situation here changes at least monthly (Austin, TX). But that's another thread (actually).

Larry, thanks for your input. Just to be clear -- I only asked if you were a dealer because I know that you're knowledgeable here, and I was wondering how you had that insight. (I wouldn't have held it against you. :biggrin: )
 
Amazingly enough the parts prices change once a month!! Not by alot, normally just cents but ive seen changes in dollars amounts quite often. I guess it depends or supply and demand but I dont know for sure. I get my price costs right off HONDA/ACURA interactive network. Out of fear for my life, I cannot elaborate any more, just kidding :wink:
 
How do they expect people to rely on it if they can't keep the prices up to date? :confused: This is where I got the prices that confused me in the first place.


Larry Bastanza said:
This is one dealer that is using this as their on-line parts counter:

http://www.acuraparts247.com/sunnyside/jsp/home.jsp

The background engine for this is created by is a company called Global Software. Go here: http://www.247partscounter.com/pages/1/index.htm

They are marketing their website infrastructure to the Honda/Acura dealer network.

HTH,
LarryB
Click to expand...
 
BRIDGEWATER ACURA said:
I guess it depends or supply and demand but I dont know for sure.
Click to expand...
It probably depends more on currency fluctuations. Given that the NSX is built in Japan, it's surprising that they haven't raised the pricing in U.S. dollars. (The dollar that bought 121 Japanese yen two years ago now buys only 105 of them.)
 
Parts and sales people are supposed to print a list of the website daily, obviously they are too busy playing around on the internet :wink: Thanks NSX PRIME :biggrin:
 

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