Stubby Antenna
When I first bought my 91 nsx I had a similiar problem with the antenna. It would only go down part way and it would leave 4-6 inches of the mast sticking out.
It bugged me for a week, until I decided to figure it out one weekend. I took the entire unit apart checked the teeth, the motor, lubed with wd40, lubed again with heavier grease. Lubed inside the assembly, I mean I tried everything for about 3 hours. I just could not find anything wrong with the damn thing.
As a last ditch effort, a thought had occurred to me as I was about to open the door and turn the stereo off for the 100th time. I stared at the lock and had gotten an idea of how sometimes keys are sprinkled with graphite to get in and out of stubborn sticky locks.
So I wiped clean with rubbing alcohol the mast and the internal wind up assembly, waited for it to dry. Then went in the house to get baby powder to sprinkle on the areas I had originally greased. Yes, you know how this is going to end -- it worked all of the antenna retracted into its housing. Unorthodox procedure, but excellent results, who knew? try it and see