Just curious if anyone have the grom audio grom-bt3 unit?
It's their bluetooth unit. For audio and hand-free calling.
I purchased one directly from their website.
Connect the cable directly to the back of the factory radio, in the cd changer port.
Unit connects to phone (Galaxy S9+) right away.
It will stream music from my phone over bluetooth, but if a call comes in or im dialing out, it stop sending sounds to the speakers.
Ive reset the unit numerous times amd unpair and restart my phone each time i reset the unit.
Problem still persist.
Now you're thinking, try a different phone. I did, using my wife's iphone 7 ios 13.3.
Bluetooth setting on phone is set to audio and call. Same problem. No sounds for hand free calling.
Tech support blames the phone. Does this sounds strange to you?
Both phone works perfectly fine in our 2 other vehicles with bluetooth. No problem with hand free calling. Sounds comes in loud and clear.
Anyone have any idea?
Im not buying the "it's your phone " excuse. I simply cant accept that both brand name phone would be the cause. I fail to see how Apple and Samsung phone would have compatibility issue with these unit. I've requested for RMA to send back for replacement.
Does this sound like a software or hardware issue?
Any idea?
It's their bluetooth unit. For audio and hand-free calling.
I purchased one directly from their website.
Connect the cable directly to the back of the factory radio, in the cd changer port.
Unit connects to phone (Galaxy S9+) right away.
It will stream music from my phone over bluetooth, but if a call comes in or im dialing out, it stop sending sounds to the speakers.
Ive reset the unit numerous times amd unpair and restart my phone each time i reset the unit.
Problem still persist.
Now you're thinking, try a different phone. I did, using my wife's iphone 7 ios 13.3.
Bluetooth setting on phone is set to audio and call. Same problem. No sounds for hand free calling.
Tech support blames the phone. Does this sounds strange to you?
Both phone works perfectly fine in our 2 other vehicles with bluetooth. No problem with hand free calling. Sounds comes in loud and clear.
Anyone have any idea?
Im not buying the "it's your phone " excuse. I simply cant accept that both brand name phone would be the cause. I fail to see how Apple and Samsung phone would have compatibility issue with these unit. I've requested for RMA to send back for replacement.
Does this sound like a software or hardware issue?
Any idea?
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