AT&T SIM Card question

[Dtrigg]

I have an AT&T prepaid telephone plan. I lost my phone and got a new one from AT&T. When they sent the new phone it had a SIM card with a new telephone number. I want my old telephone number, plus my old account has $100 prepaid balance in it. AT&T told me I need a new, unused SIM card. My question is...do I just need a AT&T card, or are there different types of AT&T SIM cards? Is it one type fits all?

Thanks in advance.

 

[Gansan]

If you have an account with ATT, then you can just go to the store and have them issue you a new sim card with the same phone number attached. I did this for my dad's phone and there was no charge. I don't know how this works with prepaid plans, because my account is a regular family plan.

 

[goa360]

I don't know about ATT. However, you should disable the prepaid phone/SIM card immediately. You can request for a credit on old SIM and get transferred on to new one. I don't know about number portability. Good luck!

 

[Dtrigg]

Thanks for the insight. I reported that I lost the phone within 20 minutes of realizing it was lost. They locked the account right away and it was not accessed. I am able to retrieve my old number on my new phone, but I need a new SIM card. I realize I can go to an AT&T store and get a new SIM card, but I live in San Francisco and that means I'll probably have to take a taxi to the store and back. It would be cheaper to purchase one on Amazon for $3, call AT&T, give them the SIM card number and have them activate it. (One of the very few disadvantages of living in San Francisco.)

 

[Brylek]

Prepaid and "regular plan" simcards are different so if you buy the one from amazon it may not work. Ask AT&T if they can mail it to you.

 

[FogCityNSX]

701 Market St.

Prob closest one to ya, ~1.9 miles

Or take Bus 3.

 

[Dtrigg]

OK. Thanks. Guess it's a taxi back and forth.

 

[SilverStone05]

OK. Thanks. Guess it's a taxi back and forth.

Just a quick FYI: Make sure you don't go into an ATT reseller...go to a corporate store.

The resellers will try and fee you to death. When I switched to ATT prepaid from Sprint prepaid, I went into a reseller with an unlocked ATT phone and came away with this scenario:

1. I'd have to buy a new phone
2. I'd have to change my number
3. I'd have to purchase a new SIM ($20)

I knew something was wrong with that picture so: Went into an ATT Corporate store...they ported my number, gave me a free SIM and, wonders will never cease, the unlocked GSM blackberry I bought worked.

Good luck.