Do-Luck USA - Anyone buy anything from them recently?

[jkeen01]

I ordered the Do-Luck carbon kevlar front bumper nearly 6 months ago. I've been waiting patiently, but keep getting the run-around that it's in transit or with the carrier (i.e. already here in the US and just waiting to be delivered). I understand that foreign parts take time to be manufactured and get over here to the states, so that part I could understand, but it's the responses I get that are infuriating. Each one makes it sound like it will show up on my door any day, or the carrier will be contacting me soon to arrange delivery. I kind of feel like I'm getting screwed here.

So my question is, has anyone else ordered anything from Do-Luck USA recently and received it?

 

[KANE]

I ordered the Do-Luck carbon kevlar front bumper nearly 6 months ago. I've been waiting patiently, but keep getting the run-around that it's in transit or with the carrier (i.e. already here in the US and just waiting to be delivered). I understand that foreign parts take time to be manufactured and get over here to the states, so that part I could understand, but it's the responses I get that are infuriating. Each one makes it sound like it will show up on my door any day, or the carrier will be contacting me soon to arrange delivery. I kind of feel like I'm getting screwed here.

So my question is, has anyone else ordered anything from Do-Luck USA recently and received it?

when you say DO LUCK USA are you speaking of Jon HSU's shop or World One performance?

 

[jkeen01]

when you say DO LUCK USA are you speaking of Jon HSU's shop or World One performance?

Not sure which one - the website was www.do-luck-usa.com

 

[dmeriel]

I've been trying to order the same bumper from Do Luck USA as well had a couple of emails go back and forth but no one returned my emails or messages. I ended up going directly through Do Luck in Japan. 10 days to manufacture, then go through customs and ship to Seattle, from Seattle to Texas. The gentleman I communicated with says approximately about a month's time frame when i would receive it if it does not get held at customs. This was the cheapest route for me. I actually got a better deal going through Do Luck directly. Who did you speak to from Do Luck USA? I was afraid since their web site was down and no one returned my emails/calls that they were out of business.

I ordered the Do-Luck carbon kevlar front bumper nearly 6 months ago. I've been waiting patiently, but keep getting the run-around that it's in transit or with the carrier (i.e. already here in the US and just waiting to be delivered). I understand that foreign parts take time to be manufactured and get over here to the states, so that part I could understand, but it's the responses I get that are infuriating. Each one makes it sound like it will show up on my door any day, or the carrier will be contacting me soon to arrange delivery. I kind of feel like I'm getting screwed here.

So my question is, has anyone else ordered anything from Do-Luck USA recently and received it?

 

[nite_boy]

Do-Luck USA responded to me in March 2008.
Made payment for a sw20 Toyota rear bumper & roof ducts.
e-mail claimed the agent was in Japan and pieces were in stock in the WA (USA) facility.
No tracking number given.
ETA of delivery promised 04/10.
False promises.
Website down, telephone has no voicemail & no dial tone after one ring, no more return emails, etc.
I'm out a lot of money.
And looks like Do-Luck USA is closed.
Plan to file a police report with local police here and there.
I have all my paperwork, including cashed check.
Don't order anything from them if you planned on.
I don't advise the grief & drama I'm having to deal with. :frown:

 

[jkeen01]

Well, I got a response this weekend and it looks like there was a mixup with the shipment, but I should have it in hand shortly. Responses have been a little slow, but looks like they should come through.