Does anyone know the best contact in Honda customer relations to get in touch with in regard to getting Acura to replace regulators on extremely low mileage cars as a good will gesture?
DEFECTIVE WINDOW REGULATORS
- Thread starter TRIPLET
- Start date
Does anyone know the best contact in Honda customer relations to get in touch with in regard to getting Acura to replace regulators on extremely low mileage cars as a good will gesture?
Forget it. These were never replaced on a good will gesture, even years ago when the car was a year or two out of warranty, mostly because it's a relatively inexpensive repair (roughly $500 P&L per side, if it fails). A fix has been available for years (the Dali Racing window fix-it thingies) that you can install for under $100 per side that will prevent the failure. Now that the cars are eleven years old, they are not going to goodwill most repairs, especially inexpensive ones like this.
Edit: See correction added below by Lud. As he notes, they may have been repaired in the first year or two after their original three-year warranty expired, but not since then.
[This message has been edited by nsxtasy (edited 28 January 2002).]
Forget it. These were never replaced on a good will gesture, even years ago when the car was a year or two out of warranty, mostly because it's a relatively inexpensive repair (roughly $500 P&L per side, if it fails). A fix has been available for years (the Dali Racing window fix-it thingies) that you can install for under $100 per side that will prevent the failure. Now that the cars are eleven years old, they are not going to goodwill most repairs, especially inexpensive ones like this.
Edit: See correction added below by Lud. As he notes, they may have been repaired in the first year or two after their original three-year warranty expired, but not since then.
[This message has been edited by nsxtasy (edited 28 January 2002).]
I just had Honda goodwill the part on my 91, it had 17k miles on it. The reginal manager was very gracious about it all. I paid about $200 for labor. However, the dealer tired to bang me for a engine gasket and a new clutch that I didn't need!
Hello Tom, I see you live in my neck of the woods.Who was the dealer that you used?I would probably like to see what he could do for me. Thanks, Milt.
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