Hi, some of you already knew what I ordered before.
I would just like to share the experience with you guys with the particular Vendor / Salesperson.
I order this wheel on 9/2/03. Since then I had been patiently waited for them to arrive.
http://www.nsxprime.com/forums/showthread.php?s=&threadid=22339
After my credit card had been cashed on 9/3/03, I did not ever get any email confirmation nor tracking# of the shipment. After calling the particulart sales rep. for several days. He then finally gave me the UPS Tracking# on Wednesday, 9/11/03. He promised me that the Wheels would show up before the weekend. UPS showing the shipment pick up time is on 9/10. Despite that, once again, I waited patiently over the weekends. Wheels showed up today, but I found out that there is no lug nuts nor Hub centric rings inside.
I called the guy up and demanding for the parts, his attitute is not too positive nor he agrees to pay next day air for my missing stuff. He told me he will send it out "tomorrow" with ups Ground. In other words, I could wait another 10 days for those to show up, and I still couldn't get the wheels on my car after my credit card had been charged for a month.
I'm totally disappointed with the particular Sales Rep. I worked with and lost faith in the company.
The company is Wheels Boutique Inc. in Miami, FL. and the Sales person I worked with is Charles @ ext. 204. I strongly recommend people staying away from the guy.
Ben, I know this is your company, and I did try to get hold of you but you were out at lunch at the time, I believed the situation will be handled better by you, and it's probably not fair to bad mouthing your company and reputation over here. I apologized.
However, the fact is that I had ordered the wheels from Charles because he promised me that "I'll get the wheels and the hardware in 5 business days", I did not ordered the wheels from my local Discount tire (while they offered lower price but longer wait.)
I'm very upset that he refused to ship me the hardware in the fastest time to cover the delay of the wheels, nor he even want to stick around in the office for couple minutes (so I can find if I could have the lug nuts and center rings locally).
Ben, If you can, please help me out so all the members here know who they need to go to for wheels.
Sorry for the long post, but I just need to vent...
I would just like to share the experience with you guys with the particular Vendor / Salesperson.
I order this wheel on 9/2/03. Since then I had been patiently waited for them to arrive.
http://www.nsxprime.com/forums/showthread.php?s=&threadid=22339
After my credit card had been cashed on 9/3/03, I did not ever get any email confirmation nor tracking# of the shipment. After calling the particulart sales rep. for several days. He then finally gave me the UPS Tracking# on Wednesday, 9/11/03. He promised me that the Wheels would show up before the weekend. UPS showing the shipment pick up time is on 9/10. Despite that, once again, I waited patiently over the weekends. Wheels showed up today, but I found out that there is no lug nuts nor Hub centric rings inside.
I called the guy up and demanding for the parts, his attitute is not too positive nor he agrees to pay next day air for my missing stuff. He told me he will send it out "tomorrow" with ups Ground. In other words, I could wait another 10 days for those to show up, and I still couldn't get the wheels on my car after my credit card had been charged for a month.
I'm totally disappointed with the particular Sales Rep. I worked with and lost faith in the company.
The company is Wheels Boutique Inc. in Miami, FL. and the Sales person I worked with is Charles @ ext. 204. I strongly recommend people staying away from the guy.
Ben, I know this is your company, and I did try to get hold of you but you were out at lunch at the time, I believed the situation will be handled better by you, and it's probably not fair to bad mouthing your company and reputation over here. I apologized.
However, the fact is that I had ordered the wheels from Charles because he promised me that "I'll get the wheels and the hardware in 5 business days", I did not ordered the wheels from my local Discount tire (while they offered lower price but longer wait.)
I'm very upset that he refused to ship me the hardware in the fastest time to cover the delay of the wheels, nor he even want to stick around in the office for couple minutes (so I can find if I could have the lug nuts and center rings locally).
Ben, If you can, please help me out so all the members here know who they need to go to for wheels.
Sorry for the long post, but I just need to vent...