Yesterday I went down stairs to get my mail. (I live in a high rise building.) Got the mail and saw an "attempt to deliver" slip. I thought that was weird because I had been home all morning and the delivery person could have come to my place and knocked on the door and I would have signed for it. That's what the regular delivery guy always does. In fact, the regular delivery guy will leave it with the super who will sign for it if I'm not home and then the super will get the package to me. Or, the delivery person can call me from a phone outside the building that will ring on my home phone allowing me to let someone in the building. But NOOOOOOO. I get the attempt to deliver slip. Well, I went to the post office which is about 10 blocks from my house today, along with my attempt to deliver slip. Waited in line.... Got to the counter and they told me that my package wasn't at that post office, but it was at the post office on Pine Street.
I asked if there was any parking at that post office and the lady told me that in fact there was no parking at that location. So now I'm thinking I'll have to take a taxi over there to retrieve the package. Post office lady at the counter told me I could call the Pine Street location and ask them to re-deliver. OK. Attempted to call the Pine Street post office on several occasions today...40 or 50 rings...no answer. FINALLY I get an answer. Told the lady that I would like to arrange a re-delivery. She told me I had to call 1-800-ASKUSPS because they contact the post office that has the package. I said, "You're the post office that has my package and I am calling you. She said that wouldn't work and that I had to call 1-800-ASKUSPS so they could send them a message that I want to have my package re-delivered. OK. I called 1-800-ASKUSPS. I get the voice recognition answering service. I had to say; the day the attempted delivery took place, say and spell my first and last name, say and spell my address, say if it was a letter, package, etc., if it was a signature confirmation, registered mail, etc, and a 22 digit "article number" all of this was a long drawn out mechanical process. After I stated it was a "signature confirmation" the computer voice said that I was going to be transferred to "customer service." What? Now this guy answers and asks me the date of attempted delivery, my name... I said I just provided all of that information on the computerized answering service. He said, "We can't view any of that information." What?confused:
People wonder why the U.S. Postal Service is losing money. OH MY GAWD!
Why all of the hasstle for the package? It's my medication.
Oh, the UPS guy came to my door a few hours ago and handed my a package.
Compitition. I don't think so. Thanks for allowing me to vent.
I asked if there was any parking at that post office and the lady told me that in fact there was no parking at that location. So now I'm thinking I'll have to take a taxi over there to retrieve the package. Post office lady at the counter told me I could call the Pine Street location and ask them to re-deliver. OK. Attempted to call the Pine Street post office on several occasions today...40 or 50 rings...no answer. FINALLY I get an answer. Told the lady that I would like to arrange a re-delivery. She told me I had to call 1-800-ASKUSPS because they contact the post office that has the package. I said, "You're the post office that has my package and I am calling you. She said that wouldn't work and that I had to call 1-800-ASKUSPS so they could send them a message that I want to have my package re-delivered. OK. I called 1-800-ASKUSPS. I get the voice recognition answering service. I had to say; the day the attempted delivery took place, say and spell my first and last name, say and spell my address, say if it was a letter, package, etc., if it was a signature confirmation, registered mail, etc, and a 22 digit "article number" all of this was a long drawn out mechanical process. After I stated it was a "signature confirmation" the computer voice said that I was going to be transferred to "customer service." What? Now this guy answers and asks me the date of attempted delivery, my name... I said I just provided all of that information on the computerized answering service. He said, "We can't view any of that information." What?confused:People wonder why the U.S. Postal Service is losing money. OH MY GAWD!
Why all of the hasstle for the package? It's my medication.
Oh, the UPS guy came to my door a few hours ago and handed my a package.
Compitition. I don't think so. Thanks for allowing me to vent.
