And some stupid ones as well.
He goes on at length about using touch for a desktop OS, but seems to not realize that the mouse still works same as it ever has. No one is going to touch the screen to select a menu in Word. Even running Word on the Surface RT I use the touchpad mouse to select menus. Same with the Server OS -- no one is going to use the touchscreen; it's just there as part of the package.
He goes on about Google Docs and Google Mail, but there really is no comparison between them and Office and Exchange. Finance and Accounting will be using Excel for many, many years to come -- Google Spreadsheet does not have near the power and feature set. If Office had the collaboration ability of Google Docs, it would not even be a contest. Google Mail is nice and cheap, but does not have near the functionality of Exchange. Plus, they have a ridiculous 25 GB cap on mailbox size -- a problem I run into every day. If I run my own Exchange server I don't worry about this; when the disk fills, I just toss another into it. Even hosted Exchange solutions aren't troubled -- the one I've used gives a total amount of disk space, and how that's divided up is irrelevant.
He brings up the oft cited claim that Microsoft doesn't innovate, but the attempt to bring a unified Windows to phone, tablet, laptop, desktop, and server seems pretty damned innovative to me, even if it fails. Apple would love to integrate MacOS and iOS, and Google would love to put Android on everything. This is the direction of the industry, and Microsoft got there first.
He bemoans running Windows 8 on an older computer, but in the Microsoft world running a new OS on an old computer has
always sucked, especially if one tries to "upgrade". I've never recommended anyone upgrading their computer, but if someone is buying a new computer that is built with Windows 8 in mind (with proper specs, hardware, and drivers), the experience will be just fine.
Even if it's conceded that Microsoft has failed, the bigger fail is that no one else has stepped up to address the enterprise market. Apple and Chromium/Linux remain niche devices, and likely will for the foreseeable future. Maybe if some company presented a soup-to-nuts solution like Microsoft does then Microsoft would be in trouble, but there isn't, yet.