Does anyone have the clearcorner LED tail lights ? If so, do you like them ? Pics ?
Thanks
Thanks
Thank you for taking the time to document your experience with Clearcorners in the other thread. I have an interest, but I personally can't risk a 10 month delay for them. I'm sure they look great, though!djdrock said:I have them, and they look fantastic. With this in mind, it took 10 months for everything to be:
Sent to me
Sent back to them
Sent back to me
Sent back to them
Sent back to me.
For my complete story, please visit this thread:
http://www.nsxprime.com/forums/showthread.php?t=68765
Tamoske said:if anyone want i can sell center lens for 150$
http://img208.imageshack.us/my.php?image=antrashu7.jpg
ediddynsx said:I would be pretty pissed if it took that long. Thanks for documenting that will influence a lot of people's decision in buying from them.
Autophile said:Thank you for taking the time to document your experience with Clearcorners in the other thread. I have an interest, but I personally can't risk a 10 month delay for them. I'm sure they look great, though!
djdrock said:There was a time, that I was ready to fly out to California and, well, uhhh, talk with Mike.
It really is a strange thing. He is the only person in the world that makes lights like these, and, he seriously knows his shit. For me, the experience was at times stressful. I doubt that it would take 10 months for anyone else doing this, as, he made some major changes to mine after sending them back the first time. In all fairness, these lights have to be a real pain in the ass to work on. Having to send them back, and back again was an incovenience, but not a deal-breaker for me in the way I looked at his service. Taking 10 months to get things right, is in no way acceptable. Period.
btcog82 said:Honestly after reading your other thread, it kinda made me a lil mad in a way. I mean sure it sounds like an excellent product, BUT 10 months...COME ON, guys finish FI engine blueprints, balance the engine and have the turbo system perfected before then. Were talking lights here, I man honestly how many orders could he possibly get a day?!?!? And then to kinda' blow you off... I would have probably lost it Well, all this trouble lets see some pics...
PISC! PICS! PICS! PICS!
:biggrin: :wink: :biggrin:
KooLaid said:I saw that when he first posted, lol.
As a complementary gift, he'll even rub his nuts all over em, lol jk
I believe it. I live in an area where a lot of movies and car commercials are filmed outdoors, and I've chatted up some of the people working on them. One car I saw being photographed had a dimmer console installed so that every exterior light's brightness could be adjusted individually to get the effect they wanted on film.djdrock said:Yes, I need to post some pics, but honestly, even as a decent photographer, it is nearly impossible to take great pics of lights, especially LED's.
old_S13 said:Good fabrications take time. While 10 months sure is a good amount of time, there were various obstacles that popped up during David's taillamp conversion that should be taken into consideration. I dont want to rehash the story, but if you are going to criticise us -- atleast be recount the story in all of its entirety.
A few tidbids to think about:
1) When David first inquired about purchasing these lamps, I explained to him that they are very bright and if this is a street car, they would be too bright. They are particularly designed this way, its more of a race application. David did not mind the brightness and chose to leave them bright.
When David received his lamps, he ended up contacting us in the following weeks and complained that they were too bright. He wanted to do his own form of modifications to the lamp, like add in-line variable resistor, to try to adjust the brightness levels. It is clearly written in our product documentation that this is not allowed, and that if the product would remain under warranty that he must leave it all alone. David ended up agreeing and I suggested that he should send the lamps back to us for proper adjustment.
He had also mentioned that one of the lamps had water leakage and a few LEDs were not operating properly. When we received the lamps, we found no traces of water entry nor did the LED array have any issues - however, we figured it would be best to just swap the LED array with a new one, just to be on the safe side. We also made a change with one of our adhesives, not that it was a necessity, but just to keep things on the safe side. This epoxy was special ordered and had a 3-4 week lead time.
2) It is important to note that when we work on a lamp, you cannot access the LED array from the backside of the lamp. Anytime changes need to be made to the lamp, it involves full disassembly. In order to please David, we fully disassembled both lamps and completely modified the circuitry to make it function at a more conservative level, as requested. Having us de-tune these lights, is the equivelent of buying a race exhaust, then calling the manufacturer and telling them you'de like to return it and exchange it for one that is more quiet.
3) It is true, when David received them several months later, the main LED arrays somehow got loose. When the lamps were disassembled, they were also re-sprayed in silver paint. So, during shipping the lamp must have been jarred enough to loosen the adhesive and pull off that upper layer of paint. Its a shame this happened, but we quickly resolved the matter and sent them back once they were repaired.
We have been around for many years now, and we've built a good reputation in various communities. You'll probably never hear great things about our turn-around time, but you WILL hear good things about our attention to detail and professionalism. We are very careful and try not to over-expand our product base, by only focusing and specializing on a select amount of cars. We are not a huge company, but growth has been steady and anyone who has visited our retail office has always been impressed year after year with our success, accomplishments, and beautiful creations.
Presently, we have 5 sets of NSX lamps we are building up. We thank our customers for trusting us, and show our appreciation by fabricating top notch work for them. We just completed lamps for an R34 Skyline GT-R, and we didnt get this order by just being "good enough." Many of our customers come back to buy more product, especially after getting a taste of our product for the first time.
The point of this post was not to bring up any old dirt on David, because if we were to post any of his old e-mails -- it would show him in a pretty negative light. The point of this post, was to let others know that we really go out of our way to help please our customers as much as possible.
Mike / ClearCorners.Com
ps: David, I do not own or operate any other companies - how are you running into these conclusions? I used to have a computer consulting firm, but that was over 8 years ago now.
old_S13 said:The point of this post was not to bring up any old dirt on David, because if we were to post any of his old e-mails -- it would show him in a pretty negative light. The point of this post, was to let others know that we really go out of our way to help please our customers as much as possible.
Mike / ClearCorners.Com
ps: David, I do not own or operate any other companies - how are you running into these conclusions? I used to have a computer consulting firm, but that was over 8 years ago now.
btcog82 said:So the moral of the story...
I guess there's TWO sides to every story then:redface:, hmmm?!? Interesting!? Mike, it sounds like some parts of the story were left out, and I apologize if it sounds as though I may have attacked your company. I like my lights bright, would it be possible to to do my lights...?
Well, all in all it sounds like the problem was resolved and the customer is happy:wink:. So alls well that ends well:smile:!
Russ said:djdrock: Best. Avatar. Ever.
old_S13 said:Ask and you shall receive. We just worked through a pretty heavy backlog this month, in addition to 5 sets of NSX taillamps we've been working hard to complete. Luckily, our customer was gracious enough to spend time with us in order to document this mini photo shoot. Thanks Jim!
old_S13 said:We will be updating the site later today with new pics of our NSX J-spec LED taillamps for the 91-01 models, as well as a new 02-05 NSX-R LED center panel. Stay tuned...
Thanks everyone!