I have customers that have TOLD me about their horror stories at the local (Detroit metro) dealers. Just to clarify, I do not have a personal horror story to speak of and do not market my services by comparison.
What's the big deal? Just because your tire tread decided to seperate at 150+ MPH while I was driving and you were screaming (I mean sitting) in the passenger seat.
Lunatic is a little harsh. I consider myself a little "challenged".
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