Soooooooo............. almost seems funny doesn't it? For some unknown reason, at some point in the past, my wife apparently supplied Facebook with her credit card number. God only knows why.
My kids like to play some silly FB game called Pet Society. Somehow, my daughter clicked something to buy in game cash with FB credits that get charged against your card. It defaults to $100 worth of credits, there is no password asked for when you attempt to buy anything and when I walked thru the process to see how she did it, you are given a proceed and cancel button and the cancel button doesn't even work.
Target Visa told my wife too bad. Facebook told my wife:
Thank you for your email.
To clarify, these charges to your credit card are for Facebook Credits purchases related to the Pet Society application. Please note, these charges have occurred within your own Facebook account.
We have investigated the matter, and it does not appear to be a case of fraud, but rather a case of a family member or friend borrowing the card to make this charge or using your account.
Unfortunately, because this unauthorized charge was made by someone in your household or by someone who is known to you, we cannot issue a refund per our terms of purchase.
You can visit our Payment Terms (http://www.facebook.com/terms.php#!/payments_terms/) which state that:
"When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us to collect and store it, along with other related transaction information. "
"When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction."
Please note, you can remove any credit cards or PayPal accounts listed on your account by accessing:
https://secure.facebook.com/cards.php
You can then select the "Remove" option next to the desired credit card or PayPal account you wish to take off your account.
We appreciate your understanding.
Thanks for contacting Facebook,
Amber
Payment Operations
Facebook
I called Visa back today and they said the charge hasn't completed yet and I'd have to wait for it to complete before I could start a dispute process (which I'm not all that convinced is going to work anyway). Canceling my card will not stop the charge and they cannot prevent the charge from occurring.
I'm )(#&$)(&#$ pissed!!!
My kids like to play some silly FB game called Pet Society. Somehow, my daughter clicked something to buy in game cash with FB credits that get charged against your card. It defaults to $100 worth of credits, there is no password asked for when you attempt to buy anything and when I walked thru the process to see how she did it, you are given a proceed and cancel button and the cancel button doesn't even work.
Target Visa told my wife too bad. Facebook told my wife:
Thank you for your email.
To clarify, these charges to your credit card are for Facebook Credits purchases related to the Pet Society application. Please note, these charges have occurred within your own Facebook account.
We have investigated the matter, and it does not appear to be a case of fraud, but rather a case of a family member or friend borrowing the card to make this charge or using your account.
Unfortunately, because this unauthorized charge was made by someone in your household or by someone who is known to you, we cannot issue a refund per our terms of purchase.
You can visit our Payment Terms (http://www.facebook.com/terms.php#!/payments_terms/) which state that:
"When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us to collect and store it, along with other related transaction information. "
"When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction."
Please note, you can remove any credit cards or PayPal accounts listed on your account by accessing:
https://secure.facebook.com/cards.php
You can then select the "Remove" option next to the desired credit card or PayPal account you wish to take off your account.
We appreciate your understanding.
Thanks for contacting Facebook,
Amber
Payment Operations
I called Visa back today and they said the charge hasn't completed yet and I'd have to wait for it to complete before I could start a dispute process (which I'm not all that convinced is going to work anyway). Canceling my card will not stop the charge and they cannot prevent the charge from occurring.
I'm )(#&$)(&#$ pissed!!!
