I have to say its been a headache working with Alan:
Did he have the best price on the Bilsteins I wanted? Yes.
Are they here within 2+ weeks of ordering (the time he said they would be)? No
Can he tell me where they are? No
Would he even call Bilstein when I first asked for a tracking number? No
Has he got me a tracking number yet? No
Does he return my calls? Rarely
So I would say based off the customer service he has NOT provided, I would go elsewhere.
Not even sure, at this point, where these are or if they will arrive. I can tell you its been fun trying to schedule the install when I was told they would be here within a week. Funny my credit card was charged about 5 min after we spoke. :frown:
Did he have the best price on the Bilsteins I wanted? Yes.
Are they here within 2+ weeks of ordering (the time he said they would be)? No
Can he tell me where they are? No
Would he even call Bilstein when I first asked for a tracking number? No
Has he got me a tracking number yet? No
Does he return my calls? Rarely
So I would say based off the customer service he has NOT provided, I would go elsewhere.
Not even sure, at this point, where these are or if they will arrive. I can tell you its been fun trying to schedule the install when I was told they would be here within a week. Funny my credit card was charged about 5 min after we spoke. :frown:
that is a shame. I just ordered mine from him on 5-2-08 and they were here in about 2 weeks. I hope you get them soon or consult your credit card company. Good luck! If/when you get them, you will love them:smile:
