My Pride V2 Exhaust review. (Pride v2, SOS headers, Test Pipes)
*Dyno Video included*
Let's start with all of the goods.
This exhaust sounds AMAZING. When I originally bought my car it came with a Comptech exhaust/ SOS header combo already installed. The sound was good, but just not as loud as I would have liked it to be. After my first drive with the Pride V2 installed....WOW what a difference. The sound is just musical...it's exactly how I had wanted my car to sound, it literally puts a smile on my face whenever I am taking off.
Now the not so goods.
Needless to say I was extremely excited when the box was sitting on my front porch last week. I had already taken my old exhaust off so I brought the box in the garage and started opening it up. The packaging was crazy...tons of bubble wrap packed in there, the cardboard covers over the exhaust tips were like 1/4inch thick, and everything was taped down to where nothing was going to be moving around at all. The sad part however came when I took off the cardboard cover on one of the tips...it was bent. Not like "Oh My God" "Bent", but just bent enough to where it was noticeable. (I will include a picture at the end). I was a bit heart broken, but I wanted this exhaust on so bad I went ahead with the install thinking I could always just get the bent tip fixed.
The install
I have installed an exhaust before, but I have never done it in my own garage on stands...So when Mark says putting the car up on stands takes more time than the exhaust install....he is right HAHA. The whole process took about an hour for me to do alone with my little boy pushing balls and little toy cars at me from the sides of the car lol.
Customer Service
Mark had answered all of my emails promptly before and after my purchase. When I emailed him the pictures of the bent tip, he called me, emailed me, pm'ed me, saying how sorry he was that this had happened, and how unacceptable it was. He gave me two options 1. He could email me a return shipping label, and I could ship the exhaust back to him as he would be sending me a brand new exhaust. OR 2. I could take the car to an exhaust shop and have them take the bend out and he would send me the money to cover it plus at little more to cover the time and hassle they had caused.
All I have to say is....WHAT A GREAT VENDOR. Not only is this an amazing product for the price...but to get customer service like this!? Just awesome Mark.
Picutre of the tip :frown:
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