Trouble with account (sent to me via email)

[Oyagi]

Hey Lud,

This was sent to me today. I'm posting it here in case others have had similar issues.

Hi there,

I am having trouble with my Prime account, I can log in but cannot view PMs or reply to any thread. My username is NSX-ST and this only started happening recently. Since I cannot PM anyone I found your email and saw you are a mod on the forums. Please let me know if you can fix this for me.


Thanks, Gordon

 

[NSX Prime]

He changed his registered e-mail address at the end of July. The new e-mail account bounced the message with the link to re-activate the account with the new address. Once someone's address bounces, the system will not try to deliver any more e-mail to it. I just manually removed his address from the "do not attempt delivery" list and had the system send another activation e-mail, which was delivered successfully.