- Joined
- 14 April 2002
- Messages
- 2,273
Where do I begin!
First of all - this sucks to have to write. I have been a member of this community since 1997 and have purchased a ton of aftermarket products from all the NSX vendors. Dali, SoS, RM, CompTech all have delivered their products as promised and professionally. So when it came time to order an aftermarket clutch and transmission I shopped around and started talking to everyone including Alex/ACR Motorsports.__
Alex would answer the sales calls on the first ring and was always available to provide a quote and to demonstrate they could fill the order for much less then SoS, Basch, Dali, or CompTech. Alex seemed like a great guy and was going the extra mile to get the sale. Heck - I was even trying to get him business by telling others to order CompTech parts from him.__
Here is what has happened to me since I ordered my clutch and transmission through ACR Motorsports in on February 4nd 2003. Yes - that's correct February 4th. The original estimated delivery date was 3/1 sent by and agreed to by ACR. I can not begin to convey what a nightmare this has become for me and unfortunately IMO Alex/ACR have given up on making me a satisfied customer.
I definitely don't want their transmission at this point and would like to order it from another vendor and get out from under the nightmare of working through ACR. If anyone has any advice on what they think I should do - please private me as at this point it is obvious ACR is going to try to shove this thing down my throat.__
BTW - if it helps you - help me - I have all the original emails/documents and can send them to anyone who needs them.
Thanks in advance...
You can read about my nightmare here:
http://www.ourfamilyinteractive.com/ACR_Nightmare.htm
First of all - this sucks to have to write. I have been a member of this community since 1997 and have purchased a ton of aftermarket products from all the NSX vendors. Dali, SoS, RM, CompTech all have delivered their products as promised and professionally. So when it came time to order an aftermarket clutch and transmission I shopped around and started talking to everyone including Alex/ACR Motorsports.__
Alex would answer the sales calls on the first ring and was always available to provide a quote and to demonstrate they could fill the order for much less then SoS, Basch, Dali, or CompTech. Alex seemed like a great guy and was going the extra mile to get the sale. Heck - I was even trying to get him business by telling others to order CompTech parts from him.__
Here is what has happened to me since I ordered my clutch and transmission through ACR Motorsports in on February 4nd 2003. Yes - that's correct February 4th. The original estimated delivery date was 3/1 sent by and agreed to by ACR. I can not begin to convey what a nightmare this has become for me and unfortunately IMO Alex/ACR have given up on making me a satisfied customer.
I definitely don't want their transmission at this point and would like to order it from another vendor and get out from under the nightmare of working through ACR. If anyone has any advice on what they think I should do - please private me as at this point it is obvious ACR is going to try to shove this thing down my throat.__
BTW - if it helps you - help me - I have all the original emails/documents and can send them to anyone who needs them.
Thanks in advance...
You can read about my nightmare here:
http://www.ourfamilyinteractive.com/ACR_Nightmare.htm