A couple of Clarifications.
Purchased car from a Private Seller in South Carolina.
Had an Acura Dealer in SC do a full Acura Certification Test on the Car... It passed in every way as if now the car could be certified by Acura. (says this on my bill)
Drove back to Chicago, Transmission Blows Second Gear,,, all other gears work, gets me home and to the dealer for service.
Service writer... "this could be tricky,, but we will get this warrantied for you"
Calls Monday- Yea, the gear is shreaded as well as syncros, it is a clear cut case of driver abuse and your bill to fix it is going to be $8700 to fix it.
I talk to his manager, who kept making sense and then making an ass out of him self, he was clearly not there to help me.
I also contacted the GM at the dealer in South Carolina about the 150 pt inspection.
Dealer in SC says to contact him if there is trouble in Chicago, but his inspection was an external inspection and would not have caught this kind of issue. (makes you really trust Acura Certified Cars)
Call a friend that works in the Auto industry in Chicago, through his network, he gets ahold of information from the Service writer where my NSX is. "the Data log shows that he missed second gear, redlined the engine and ground it down trying to put it in gear...it was clearly a miss shift"
Get Call from Chris at SOS. Says that Acura should warranty this issue. It just does not make since for something to just explode like that after passing an inspection. "IF Acura screws you, we will hook you up the best we can" (seems like a nice guy and is willing to help with all the info he can)
Appointment with Phil, the Regional Manager for Acura on Thursday morning. (fingers crossed)
Joe....
PS: to be continued...
Hmm, I now see some of the core facts are slightly different than what I had gotten out of reading your few posts on your other threads (private seller, multiple dealerships involved, etc..), so the added clarification comes welcome... it still leaves me with many questions.. but I still see the core technical issue as being the same and at the heart of all of this...
Your friend said that the Data log shows that you missed second gear, red-lined the engine and ground it down trying to put it in gear...it was clearly a miss shift..
That doesn't sound like fact to me. That sounds like an interpretation of fact. Otherwise, that is one hell of an informative handheld ODBII reader they have... lol... umm... I'd say definitely get a print out of these logged readings that support that theory. Have they actually even opened the tranny and even inspected it or is that an initial guess too with no actual tear down time yet spent? Who is to say that these guys interpretation is accurate?
I suppose I just can't get past these mystery DTCs.... unless there are some significant technical details I am missing about a later model year 03' NSX ODBII implementation and sensor capabilities... what ECU DTC's could clearly prove such a series of events?? While I acknowledge I may not have full knowledge of all the possible ECU operating features... as I know somethings aren't openly documented in the general database or model-specific spec... I have some healthy experience with my own ODBII and I still can't believe they actually have a series of DTC's logged to point to that cumulatively
proves that you some how mis-shifted and ground gears trying to put it back into gear- thus proving customer caused drive-train failure.
None of that passes my sniff test. For one, if you hit redline on the engine on an upshift it would safely bounce off the rev limiter electronically, and no DTC should be recorded. Mis-shifts and resultant engine damage are a concern on mechanical down-shifts when the fuel cut out isn't applicable, and that is where I would normally expect to hear about some DTC's logged as the valve train damage unfolds and notable freeze frame data for speed and RPM.
However, more than anything else, the user action they claim was the cause of the damage- grinding it putting it back into gear- how could an engine ECU ever know that? That is where I break out the BS flag. I've never heard of such a thing. There is no tranny grinding or syncro failing sensor...
Can someone here on prime make that case to me on an NSX? I'm inclined to stop by service tomorrow and page through their books and play myth busters with that claim.
However it goes... I really hope the Acura rep doesn't screw you tomorrow morning. Worst comes to worse personally I'd be documenting absolutely everything, and work to understand your consumer rights in your state... so if you do get an out-of-pocket bill from SOS or whomever inevitably fixes it your lawyer has solid footing to be sending acura services back the repair bill. I think to many small claims judges I've sat in on... it would be about as simple as 'was it under warranty at the time' and 'finding for the plantiff in the amount of'.
My firm belief is that the simplest explanation is usually the most likely, and I trust in the fact that dealerships won't always act in good faith when lots of money is on the table for a customer they don't care about, long before believing that a case can be made that proves you manually ground gears on your tranny, and is ineligible for warranty coverage just days after an Acura certified inspection (glad they thought the paint looked good enough to warranty) ... uggh.. what a mess...
PS
Interesting thread on the TSX/TL forums I just found on a some-what similar situation.. may want to check out Kurt Bradley's insight having worked for Acura Service..
http://tsx.acurazine.com/forums/showthread.php?t=12848
