I don't think you understand at all. You ignore my questions in my email to you which could have save me all the hassle, time and cost. You didn't include bearings and plugs in your parcel. You didn't provide instructions even though you promised to send and told me to follow those instructions strictly. Finally, you mock me for asking for instructions which you purposely chose not to send together with the missing plugs despite your earlier promises to do so. These are not accusations and finger pointing. These are legitimate complaints about your mistakes and deplorable attitude towards your paying customers.
I agree with you - enough is enough! Throughout all these, you were not apologetic and showed no remorse whatsoever for your mistake and the trouble which you have caused others. All you care about is defending yourself (by denying all fault and insinuating that your mistake and oversight was caused by others) and being irritated for the customer service which is expected of you (you deemed all these as annoying, troublesome and tiresome).
ENOUGH IS ENOUGH!
I believe one email was not answered at that time as it was over looked by mistake. Another email took a day as it was on the weekend and I had a private event, but was answered shortly after. My runner did forget to put in the rod bearings, which were ordered and sent in a timely manner.
As mentioned many times before, we are not responsible for the packaging of the manufacturer thus we do not consider the plugs to be in any way shape of form our fault. Although this was the case we still shipped them out on our dime as it was the right thing to do.
I thought there were instructions included in the packaging of the BC box, but BC does not provide them, only what was sent to you in the package. Parts card, sticker, plugs.
If you think we should be at BC watching them package all of their parts, or if we should make sure the machinist does not misplace them or forget to tell you they are not there then you can put the blame on us. However, I would think the machinist would tell you post machine work that they are not there (or possibly he assumed the engine builder was competent), or at the very least when your engine builder assembled this motor he would have realized this as well, especially after three times. I believe this is the core issue that is being argued?
Yes, I did mock you, am not apologetic, and have zero remorse for your situation. I would normally feel compassion in this situation but that has long since washed away after the constant accusations on a public forum as well as emails regarding false accusations that ended up being a lack of experience and knowledge on your engine builders part.
Quite simply, you brought this situation on yourself by not having a qualified engine builder assembling this motor. Instead of taking responsibility for this and chalking it up to experience you choose to look for pity on a public forum and attempt to villainize me in the process.