Jag - sometimes you just have to learn to move on. If I were you I'd go ahead and pay for the re-finishing myself, and chalk it up to a lesson learned.
And thanks for letting us know your side of the story.
The fact that Andy refuses to post here and respond to your / our questions makes it look really bad for him. Maybe he's stuck on a ship somewhere??
Anyway, best of luck and don't let this transaction get you down. In the big picture you will have lost a few dollars over a transaction, but at least you still have your NSX to enjoy.