I have been working with a customer whose battery is failing due to it being on a battery tender for an extended period of time, and have found a couple bits of information that must be addressed. I will be PMing the group buy participants, but also adding it to this thread.
Since we are using these batteries on a car, the manufacturer's warranty is void. That being said, if you are experiencing problems with your battery, please contact me personally and I will work with you to get your issue resolved.
I can always be contacted at:
[email protected]
Shorai now does not recommend using a non-Shorai trickle charger to tend your Shorai battery. It can be used to charge the battery, but it should not sit on the tender for an extended period of time, as it will eventually cause issues.
I will offer any customer the Shorai charger for our cost ($54.37) + shipping. This charger is best suited for the Shorai battery because it will balance the cells within the battery to ensure optimal life.
Moving forward, I will now probably only sell packages that include the charger.
I still stand behind the battery, as I have them in 2 of my cars, including the NSX which has had one for almost a year now with no problems.